Ordering
Where can I buy your collections?
You’re welcome to shop in person at our Dubai branch, located in Jumeirah Centre, First Floor – Office 09.
We’re open daily from 2 PM to 10 PM, except Tuesdays.
You can also find a curated selection of our pieces at The Closet Egypt in Cairo.
For those shopping from abroad, we offer international shipping worldwide.
What sizes do you offer, and how can I find the right fit?
We offer a wide range of sizes, from XXS to 3XL.
You’ll find a detailed size chart on each product page to help you choose the perfect fit.
What payment methods do you accept?
We accept cash, card, Tabby, and Tamara for in-store purchases.
For online orders, you can pay securely by card at checkout or choose Tabby or Tamara to split your payment into convenient installments.
Shipping and Exchanges
What are your shipping options and delivery times?
We offer local and international shipping with reliable delivery times:
Within the UAE
- Shipping Fee: AED 30
- Dubai:
- Other Emirates:
International Shipping
We ship worldwide via DHL Express. Delivery times and costs are calculated at checkout based on your destination and order weight. Estimated delivery times:
- GCC countries: 1–3 working days
- Rest of the world: 2–4 working days
How quickly will my order be shipped and delivered?
We process and ship all orders within 48 hours of receiving them.
Estimated delivery times:
- UAE: Same-day or next-day delivery
- GCC: 1–3 working days
- Middle East: 1–4 working days
- Europe: 1–4 working days
- USA & Canada: 1–4 working days
- Australia: 1–4 working days
How can I return my order?
You can return your order within 3 days, as long as the items are unworn and unwashed.
For a smooth return process, simply enter your order number along with your email address or phone number in our Return Center, then follow the guided steps.
All details are outlined in our Return Policy.
Can I exchange my order?
Yes, you can exchange your item within 7 days if you're not fully satisfied.
Just make sure the item is unworn, the label is still attached, and the invoice is included.